We have listened to our customers and all products on our website are now shipped to delivery destinations within the UK using Royal Mail Tracked 48. This gives peace of mind and additional options, notifications etc. However, choice is always a good thing so we still offer a Free Standard Royal Mail 48 service along with other speedier delivery options. Just select at the checkout which postage option you would like.
We aim to dispatch all items within 2 days.
If you wish to upgrade your postage to a quicker service then please see the options below.
Some deliveries may require a signature.
|Service||Speed||Cost||Select at Checkout|
|Royal Mail 48 Tracked||2/3 days||£2.50||Default Option|
|Royal Mail 48 Standard||2/3 days||FREE||Select at Checkout|
|Royal Mail Tracked 24||1/2 days||£3.75||Select at Checkout|
|Royal Mail 24 Standard||1/2 days||£1.95||Select at Checkout|
We maintain a record of posting for all orders. An email will be sent to the email address you provided with your order, once your order has been dispatched.
If your order has not arrived after 5 days please contact us to request the tracking information.
Delayed or Lost Parcels
Regretfully there is the odd occasion when packages go missing so if after 15 days your order has still not been received. It will be classed as missing and reported to Royal Mail Security for them to investigate.
Its at this stage when we will issue you a replacement or offer you a refund.
If a parcel is returned to us because of wrong or incomplete address details or you failed to rearrange / pick up from the mail depot or courier once a delivery has been attempted and the item is returned to us, you will be liable for any postage costs to resend the item.